Privacy Policy

For the purposes of this Privacy Policy, the following definitions apply:

Consent

Any freely given, specific, informed, and unambiguous indication of a data subject’s wishes by which they signify agreement to the processing of personal data.

Controller

The natural or legal person who determines the purposes and means of processing personal data.

Data Subject

Any identified or identifiable individual whose personal data is processed.

Personal Data

Any information relating to an identified or identifiable natural person.

Processing

Any operation performed on personal data, including collection, recording, storage, consultation, use, disclosure, restriction, deletion, or destruction.

Processor

A third party that processes personal data on behalf of the Controller.

The Data Controller is:

For any questions regarding this Privacy Policy or the processing of personal data, you may contact:

If Mechanica Sistemi S.r.l. appoints a Data Protection Officer (DPO), the relevant contact details will be published on this page.

When you visit our website, our servers may automatically collect information including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited
• Date and time of access
• Internet service provider
• Technical diagnostic information

This information is collected to:

• Ensure proper website functionality
• Improve website performance
• Detect and prevent cybersecurity threats
• Generate anonymous statistical reports

The collected information is not used to identify visitors personally unless required by law.

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve website functionality, security, user experience, and analytics.

Cookies may include:

Necessary Cookies

Required for website operation and security.

Preference Cookies

Used to remember language preferences and display settings.

Analytics Cookies

Used to understand how visitors interact with our website.

Marketing Cookies

Used to measure advertising effectiveness and provide relevant content.

Visitors can manage cookie preferences through the cookie banner displayed when first accessing the website and may withdraw consent at any time.

A detailed and updated Cookie Policy is available separately on our website.

When users submit:

• Contact forms
• Commercial enquiries
• Requests for quotations
• Technical support requests
• Spare parts requests
• Service requests
• Job applications

Mechanica Sistemi S.r.l. may collect:

• Name and surname
• Company name
• Email address
• Telephone number
• Country
• Job title
• Information contained in the message

The data is processed exclusively for responding to the request and managing subsequent business relationships.

Legal Basis

• Article 6(1)(b) GDPR – Performance of a contract or pre-contractual measures.
• Article 6(1)(f) GDPR – Legitimate interest in responding to enquiries and conducting business activities.

Personal data may be processed for:

• Responding to enquiries
• Preparing quotations and proposals
• Managing contracts
• Delivering products and services
• Customer support and after-sales services
• Supplier management
• Recruitment activities
• Compliance with legal obligations
• Website security and administration
• Marketing activities (where consent has been provided)

Personal data is retained only for the period necessary to achieve the purposes for which it was collected, including:

• Contractual obligations
• Legal obligations
• Tax and accounting requirements
• Dispute resolution
• Protection of legal rights

Upon expiration of retention periods, data is securely deleted or anonymized.

Under Articles 15–22 GDPR, data subjects have the right to:

Right of Access

Obtain confirmation whether personal data is being processed and access such data.

Right to Rectification

Request correction of inaccurate personal data.

Right to Erasure (“Right to be Forgotten”)

Request deletion of personal data where legally applicable.

Right to Restriction of Processing

Request limitation of processing activities.

Right to Data Portability

Receive personal data in a structured and machine-readable format.

Right to Object

Object to processing based on legitimate interests.

Right to Withdraw Consent

Withdraw consent at any time without affecting prior lawful processing.

Rights Related to Automated Decision-Making

Not be subject solely to automated decisions producing legal or similarly significant effects.

Requests may be sent to: [email protected]

The website may use Google Analytics to collect anonymous statistical information regarding website usage. Google Analytics may collect:

• IP address (anonymized where possible)
• Device information
• Browser information
• Website navigation data
• Session duration

Processing occurs only after obtaining the user’s consent where required.

Users may disable Google Analytics by installing: https://tools.google.com/dlpage/gaoptout

For further information: https://policies.google.com/privacy

The website may integrate Google Maps to assist users in locating company facilities. Using Google Maps may result in Google receiving:

• IP address
• Browser information
• Usage data

The legal basis is Article 6(1)(f) GDPR (legitimate interest in facilitating navigation).

The website may include videos hosted on YouTube and Vimeo. When such content is displayed, these providers may collect technical information including:

• IP address
• Browser information
• Device information
• Viewing behavior

Users should consult the respective providers’ privacy policies.

Mechanica Sistemi S.r.l. uses Google reCAPTCHA to protect forms against spam and automated abuse. Information collected may include:

• IP address
• Browser information
• Device characteristics
• User behavior patterns

Legal Basis

Article 6(1)(f) GDPR – Legitimate interest in website security.

Certain service providers may process data outside the European Economic Area (EEA). Where such transfers occur, Mechanica Sistemi S.r.l. ensures appropriate safeguards are implemented, including:

• European Commission Standard Contractual Clauses (SCCs)
• Adequacy Decisions
• Other mechanisms recognized under Articles 44–49 GDPR

Mechanica Sistemi S.r.l. processes personal data based on:

• Article 6(1)(a) GDPR – Consent
• Article 6(1)(b) GDPR – Contractual necessity
• Article 6(1)(c) GDPR – Legal obligations
• Article 6(1)(d) GDPR – Vital interests
• Article 6(1)(f) GDPR – Legitimate interests

The legitimate interests pursued by Mechanica Sistemi S.r.l. include:

• Conducting business operations
• Managing customer and supplier relationships
• Website administration and security
• Prevention of fraud and cyberattacks
• Marketing of products and services to existing business contacts
• Continuous improvement of products and services

Data subjects have the right to lodge a complaint with:

Mechanica Sistemi S.r.l. implements appropriate technical and organizational measures to protect personal data against:

• Unauthorized access
• Accidental loss
• Destruction
• Alteration
• Disclosure

Security measures include:

• SSL/TLS encryption
• Access controls
• Firewalls
• Backup systems
• Employee confidentiality obligations
• Regular cybersecurity monitoring

Despite these measures, no internet-based transmission can be guaranteed to be completely secure.

Mechanica Sistemi S.r.l. does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Our website provides an AI-powered chat assistant that answers questions about our products, systems and events. Its use is entirely voluntary.

Data Processed

• The text of the messages you type into the chat window.
• Your IP address, in hashed form only, used solely to limit the number of messages per visitor per hour and to prevent automated abuse. This hashed value is automatically deleted after one hour and is never stored together with your messages.

We do not store your name, email address, IP address or any other identifier alongside your messages, and we do not store the assistant’s replies.

Processing by Our Technology Provider

In order to generate replies, the content of your messages is transmitted to Anthropic PBC (United States), which operates the underlying artificial-intelligence model and acts as a data processor on our behalf. Under Anthropic’s commercial terms, data submitted through its API is not used to train its models. This transfer outside the European Economic Area is covered by the safeguards described in Section 14 (International Data Transfers).

Storage for Service Improvement

Questions submitted to the assistant are stored on our website in anonymised form, so that we can identify the topics visitors most frequently ask about and improve the information published on this website. Before storage:

• Email addresses and telephone numbers contained in the message are automatically removed.
• No IP address, name, session identifier or other identifier is stored with the question.

Only the 500 most recent questions are retained; older entries are automatically overwritten. Stored questions may be deleted at any time upon request to [email protected].

Legal Basis

• Article 6(1)(f) GDPR – Legitimate interest in providing information about our products and services, protecting the service against abuse, and improving the content of our website.

Important Notice

Please do not enter personal data, confidential information or commercially sensitive details into the chat assistant. For enquiries requiring personal or contractual information, please use our contact form or the telephone numbers published on this website.

Replies generated by the assistant are provided for general information only, may contain inaccuracies, and do not constitute binding offers or technical specifications. Binding information is provided exclusively by our sales and engineering teams.

Mechanica Sistemi S.r.l. reserves the right to amend this Privacy Policy at any time to reflect changes in legal requirements, business activities, or technological developments.

The most current version will always be available on the company’s website.